Privacy Policy

Privacy Policy for Dr Dawson Health Ltd

1. Introduction

Dr Dawson Health Ltd (“we,” “us,” or “our”) is committed to protecting the privacy and security of our patients’ personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data in accordance with the UK GDPR, the Data Protection Act 2018, and the Common Law Duty of Confidentiality.

2. Data Controller

Dr Dawson Health Ltd

3. Information We Collect

We may collect and process the following categories of personal data:

  • Personal Identification Information: Name, date of birth, address, email, phone number.

  • Health Information: Medical history, diagnoses, treatment plans, test results, prescriptions, and other health-related data.

  • Financial Information: Billing details, payment history, insurance information.

  • Technical Data: IP address, browser type, operating system, and other technical information collected via cookies and similar technologies.

4. Legal Basis for Processing

Our processing of personal data is grounded in the following legal bases:

  • Consent: Where you have given clear consent for us to process your personal data for specific purposes.

  • Contractual Necessity: Processing necessary for the performance of a contract with you or to take steps at your request before entering into a contract.

  • Legal Obligation: Processing necessary for compliance with a legal obligation.

  • Vital Interests: Processing necessary to protect someone’s life.

  • Public Task: Processing necessary for us to perform a task in the public interest or for our official functions.

  • Legitimate Interests: Processing necessary for our legitimate interests or those of a third party, provided your interests and fundamental rights do not override those interests.

5. How We Use Your Information

We use your personal data to:

  • Provide you with healthcare services.

  • Manage appointments and medical records.

  • Communicate with you regarding your care.

  • Process payments and insurance claims.

  • Comply with legal and regulatory obligations.

  • Improve our services through audits and quality assurance.

6. Sharing Your Information

We may share your personal data with:

  • Healthcare Providers: Other medical professionals involved in your care.

  • Service Providers: Companies that provide services on our behalf, such as IT support and billing services.

  • Regulatory Bodies: Organisations such as the Care Quality Commission (CQC) and NHS Digital, as required by law.

  • Legal Authorities: When required to comply with legal obligations or court orders.

All third parties are required to respect the confidentiality and security of your data and to treat it in accordance with the law.

7. Data Security

We implement appropriate technical and organisational measures to protect your personal data, including:

  • Encryption and secure storage of electronic records.

  • Access controls to restrict access to authorised personnel.

  • Regular security assessments and staff training.

8. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes we collected it for, including satisfying any legal, accounting, or reporting requirements. The retention period is determined based on the type of data and the applicable legal obligations.

9. Your Rights

Under data protection laws, you have the following rights:

  • Access: Request access to your personal data.

  • Rectification: Request correction of inaccurate or incomplete data.

  • Erasure: Request deletion of your personal data, subject to legal obligations.

  • Restriction: Request restriction of processing your personal data.

  • Data Portability: Request transfer of your personal data to another party.

  • Objection: Object to processing based on legitimate interests or direct marketing.

  • Withdraw Consent: Withdraw consent at any time, where processing is based on consent.

To exercise any of these rights, please contact us using the details provided above.

10. Cookies and Tracking Technologies

Our website uses cookies to enhance user experience, analyse website traffic, and for security purposes. You can manage your cookie preferences through your browser settings. For more information, please refer to our Cookie Policy.

11. Data Transfers

We do not transfer your personal data outside the UK. If in the future such transfers are necessary, we will ensure appropriate safeguards are in place to protect your data.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website with the updated effective date.